Frequently Asked Questions
Assistance with your Wales Bonner orders and inquiries.
Where does Wales Bonner ship to?
We offer international shipping to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy?
You may return unworn, unwashed items with all original tags attached within 14 days of receiving your order. Please note that certain items, such as intimate apparel or final sale products, are non-returnable.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.
Are duties and taxes included in the price?
For international orders, duties and taxes are calculated at checkout based on your shipping destination to ensure there are no unexpected charges upon delivery.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How can I find the right size?
Each product page features a detailed size guide. If you need further assistance regarding specific measurements or fit advice, please contact our customer service team.